Cookies policy

What are cookies?

A cookie is a small file downloaded to your device (be it a computer, smartphone or tablet) when you access a website or use an application and that allows the owner of the site to store or retrieve information about aspects of your browsing.

SERVEO (hereinafter, the COMPANY) wishes to offer you the necessary information about the cookies used on the Website and/or the Application, so that you have full decision-making capacity regarding their use and with respect to protecting your privacy. This cookie policy complements the website's privacy policy.

 

Which cookies do we use?

We use cookies to enable, personalise and analyse browsing, with the aim of improving the quality of the services offered. The cookies used are classified into various categories, although a cookie may be included in more than one category:

  • Session cookies: these are temporary cookies that are not stored on your device and disappear when the browsing session ends.
  • Persistent cookies: these allow the data to remain on your device and can be processed beyond the end of the session.
  • Own cookies: these are sent to your device from the Website and/or the Application, although some are provided by Google Analytics.
  • Third-party cookies: these cookies are sent to your device from a domain that is not managed by the COMPANY, but by another entity that processes the data obtained through the cookies. To allow various functionalities, our Website uses cookies from:
  • Technical cookies: these cookies make it possible to browse through the Website and/or the Application and use its options or services, such as those that allow controlling traffic and data communication, identifying the session, accessing restricted areas or using security features while browsing.
  • Personalisation Cookies: these allow you to access the Website and/or the Application with some predefined characteristics based on criteria such as language, browser type or region from where you access the service.
  • Analytical cookies: these are used to monitor and analyse user behaviour. This type of cookie allows us to measure activity on the Website and/or the Application using aggregated or statistical information on browsing habits. We use analytical cookies, some of which are provided by Google Analytics (https://policies.google.com/technologies/cookies).(https://www.google.com/intl/es_es/policies/technologies/cookies/).
  • Advertising cookies::these are designed and used to manage the advertising spaces shown to the user in the most efficient way possible through the advertising service based on their profile and interests.

 

Who uses the cookies?

The information collected through cookies downloaded from the domain managed by the COMPANY is used by the COMPANY and by Google Inc., as analysis service providers.

 

How can I manage the cookies?

When you access the Website for the first time, you are informed of the existence of cookies and of this Cookies Policy, and your consent is requested based on the different cookies that the Website installs at any time. Subsequently, you can consult this Policy from the link provided for this purpose should you wish to withdraw your consent at any time in relation to the installed cookies. If you wish to reconfigure your cookie preferences, access our configuration panel.

Likewise, you also have the possibility of deleting the cookies stored on your device. However, we inform you that if you prevent the installation of the cookies or delete them, some functionality, services and content of the Website may be affected.

Internet browsers allow you to view, disable, restrict, block or delete cookies. Below is how you can configure cookies in the main browsers, although we recommend that you consult your browser's Support or Help for detailed and updated information depending on the version of your browser and the device used:

  • Internet Explorer: Tools-> Internet Options -> Privacy -> Settings.

For more information, check with Microsoft support or the Help option in the browser. You can also learn about cookies by clicking on the link. Click here

  • Firefox: Tools -> Options -> Privacy -> History -> Personalised Settings.

For more information, check with Mozilla support or the Help option in the browser. You can also learn about cookies by clicking on the link. Click here

  • Chrome: Settings -> Show advanced options -> Privacy -> Configure content.

For more information, check with Google support or the Help option in the browser. You can also learn about cookies by clicking on the link. Click here

  • Safari: Preferences  -> Security.

For more information, check with Apple support or the Help option in the browser. You can also learn about cookies by clicking on the link.Click here

​Likewise, we inform you that some browsers allow you to activate a private or incognito browsing mode whereby cookies are installed on the device, but are automatically deleted when the browsing session ends.

 

For how long is the information collected through cookies kept?

If personal data is collected through the cookies described, it will be kept as long as it is necessary for the purpose for which it is processed. Subsequently, your data will be kept secure at the availability of the Justice Administration during the legally established periods to manage possible liabilities arising from its processing.

 

Updates and changes to the cookies policy

The COMPANY may amend the Cookies Policy in full or in part, by publishing any change in the same form in which this policy appears or through any type of communication addressed to users, based on legislative or regulatory requirements or with the purpose of adapting the policy to instructions from the Spanish Data Protection Agency. For this reason, we advise you to check its content periodically.