Cookies policy

GRUPO SERVEO, S.L.U. (hereinafter “Serveo”) informs you about the use of cookies on this website. This cookie policy complements the site's Privacy Policy.

What are Cookies?

A cookie is a file that is downloaded onto the user’s computer/smartphone/tablet when accessing certain web pages to store and retrieve information from the terminal device. Among other functions, it allows information about the user's browsing habits to be stored and retrieved in order to improve the service provided.

Types of Cookies

The following classifications apply:

1. Based on the entity that manages the domain from which the cookies are sent and processes the data:

• First-party cookies: Sent to your terminal device from our own equipment or domains.

• Third-party cookies: Sent to your terminal device from equipment or a domain belonging to an entity other than the website editor.

2. Based on how long they remain stored in the user’s browser:

• Session cookies: Active while the user browses the website (session remains active).

• Persistent cookies: Stored on the user’s terminal for a defined period, accessible by the responsible party when the user reconnects to the website.

3. Based on the purpose for which the data obtained are processed:

a. Technical or necessary cookies: These allow the user to navigate the website, platform, or application and use its various options or services, including those used by the editor to manage and operate the website and enable its functions and services, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering items in a shopping cart, completing the purchasing process, managing payments, preventing fraud related to service security, registering or participating in events, counting visits for software licensing billing purposes, using security elements during navigation, storing content for video or audio dissemination, enabling dynamic content (e.g., text/image loading animations), or sharing content on social media.

b. Personalization cookies: These store information so the user can access the service with specific features that differentiate their experience from other users, such as language preferences, number of search results displayed, or the appearance or content based on the browser or region used to access the service.

c. Analytics cookies: These enable the monitoring and analysis of user behavior on websites, including measuring the impact of ads. Information collected is used to measure activity and improve the service through usage data analysis.

d. Advertising cookies: These store user behavior information gathered through browsing habits to create a specific user profile to show targeted advertising.

Cookies Used on Our Website

Technical or Necessary Cookies

Analytics Cookies

Advertising Cookies

More Information on Third-Party Cookies

• Google: https://policies.google.com/technologies/cookies?hl=es-419

• LinkedIn: https://es.linkedin.com/legal/l/cookie-table

• Bing: https://privacy.microsoft.com/es-es/privacystatement

• Microsoft Clarity: https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list

How to Modify Cookie Settings

Upon first access to the website, users are informed of cookie use and this Cookie Policy, and asked for consent based on the cookies in use. The user can revisit this policy via a dedicated link and withdraw consent at any time. To reconfigure cookie preferences, access our configuration panel.

Users can also delete stored cookies from their terminal. Please note that disabling or deleting cookies may affect some website features, services, and content.

Browser settings allow users to view, disable, restrict, block, or delete cookies. Below are configuration guidelines for major browsers (we recommend checking your browser's support or help page for updated details depending on your browser version and device):

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
  More info: Microsoft Support or Help. Internet Explorer

• Firefox: Tools -> Options -> Privacy -> History -> Use custom settings.
  More info: Mozilla Support or Help. Firefox

• Chrome: Settings -> Show advanced settings -> Privacy -> Content settings.
  More info: Google Support or Help. Chrome

• Safari: Preferences -> Security.
  More info: Apple Support or Help. Safari

Additionally, some browsers offer a private or incognito browsing mode where cookies are stored but automatically deleted when the session ends.

How Long Do We Keep Data? Are They Transferred Internationally?

If personal data are collected via the cookies described, they will be retained for as long as necessary to fulfill their purpose. Afterwards, they will be blocked and made available to judicial authorities for the legally established periods to address any potential responsibilities.

Policy Updates

Serveo may modify this Cookie Policy partially or fully by publishing updates in the same manner as this policy or through any other form of communication to users, depending on legal, regulatory, or data protection authority (AEPD) requirements. We recommend reviewing its content periodically.